Box Office Manager

Box Office Manager

CATEGORY: Administrative

Ensemble Theatre Company
Santa Barbara, CA 93120


Zack Turner

Job Details


Reports to:

Director of Marketing and Public Relations


·         Oversees box office operations and staff, including hiring, training and scheduling.
·         Oversees front-of-house staff during performances.
·         Processes and monitors ticket sales, and generates sales reports and statistics.
·         Sets up all events, pricing codes and promotions in database.
·         Provides regular, basic accounting and reporting of box office revenues.
·         Pursues new audience bases through outreach and sales promotions.
·         Pursues and coordinates group sales with colleges, universities, and local organizations.
·         Cultivates new and returning advertisers and sponsors.
·         Assists Director of Marketing by generating mail lists and contributing ideas.
·         Keeps patrons and box office staff informed of upcoming events, promotions and procedures.
·         Oversees annual subscription sales and renewals.
·         Helps to set-up and work special events, including opening night, receptions, and annual gala, as needed.
·         Other duties as assigned.


·         Good communication skills and demonstrated ability to interact with the public.
·         Interest in theatre and desire to engage greater audiences.
·         Experience with basic accounting and cash handling.
·         Willingness to work a flexible schedule, including some evenings and weekends, and an ability to work under pressure.
·         Ability to train and manage another staff person, and work in a small, team-like environment.
·         Proficiency in Word, Excel, and Outlook; Experience with mail merge, letter writing and other administrative tasks preferred.
·         Experience with Adobe Creative Suite a plus, but not required.


September 14, 2021 -





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